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Clients and Families

Your Rights as a Client

At Indeed Home Care, we are committed to providing respectful, high-quality care while upholding your rights. As our client, you have the right to:

1. Dignity & Respect

  • Receive compassionate and professional care, regardless of age, race, gender, disability, or background.

  • Be treated with kindness, dignity, and respect at all times.

2. Personalized & Informed Care

  • Be fully informed about your care plan and have a say in your services.

  • Request modifications to your care based on your needs and preferences.

  • Receive services in a safe and comfortable environment.

3. Privacy & Confidentiality

  • Have your personal and medical information kept strictly confidential.

  • Decide who has access to your health and care information.

4. Safety & Protection

  • Receive care from qualified, trained, and background-checked caregivers.

  • Report any concerns about your care without fear of retaliation.

  • Have access to a supervisor or care coordinator if issues arise.

5. Choice & Independence

  • Make your own decisions about your daily routine and lifestyle.

  • Choose or change caregivers if needed.

  • Refuse any services you do not wish to receive.

If You Have Concerns

Your well-being is our top priority. If you ever feel your rights are not being respected, please contact our office immediately. We are here to listen, support, and take action.

📞 Contact Us: 650-960-7986

FAQs

Q. What is Home Health Care?

Home health care provides professional support services that help individuals receive care in the comfort of their own homes, whether they need assistance with daily activities, medical needs, or companionship. It allows seniors, individuals with disabilities, or those recovering from an illness or surgery to maintain their independence while receiving personalized care tailored to their needs.

Q. What are the advantages of home health care?

A. Home health care offers personalized support in a familiar environment, promoting comfort, independence, and a better quality of life. It also provides one-on-one attention, reduces hospital visits, and gives families peace of mind knowing their loved ones are receiving compassionate, professional care at home.

Q. How is Indeed Home Care Different?

A. At Indeed Home Care, we’re not just a service—we’re a family. As an independently owned and operated company, we have the freedom to focus on what truly matters: providing compassionate, personalized care without corporate red tape.

Q. Who pays for home care?

A. Home care is covered by most insurance plans, including Medicare and Medicaid. Our team will work with your insurance provider to verify coverage. Other option would be private pay.

Q. I just had an accident and I was injured. Does home care make sense for me? 

A. Absolutely! Our team works together to ensure you have everything you need to feel safe and comfortable at home.

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Address: 319 Bernardo Ave

Mountain View, CA 94043

Phone: (650)-960-7986

Fax: (650)-960-7927

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